Hello, i'm Tom
I DESIGN FOR PEOPLE
I DESIGN FOR PEOPLE
I DESIGN FOR PEOPLE
SHIP FOR IMPACT, AND DELIVER FOR VELOCITY
SHIP FOR IMPACT, AND DELIVER FOR VELOCITY
SHIP FOR IMPACT, AND DELIVER FOR VELOCITY
BLOG POSTS
The Thinking Behind the Doing
All
AI Experiments
Leadership
BLOG POSTS
The Thinking Behind the Doing
BLOG POSTS
The Thinking
Behind the Doing
Featured work
Featured work
Featured work
Case studies
Selected work, designed to deliver.
Redesigning a national radio website for evolving audience
Redesigning a national radio website for evolving audience
Increase engagement in an audio-first ecosystem
Increase engagement in an audio-first ecosystem
Designing with Purpose - From Insight to Impact
With over 12 years of experience designing digital products, I’ve worked across the full UX spectrum — from highly specialised roles in large enterprises to leading end-to-end product design in fast-moving startups and scaleups. I flex my approach to fit the environment: embedding deeply in teams, working side-by-side with engineers to ship fast and learn faster when speed is the priority, or crafting robust, scalable design systems and documentation when clarity and scale matter most.
But my impact doesn’t stop at execution. I routinely influence product strategy by rooting design in continuous discovery — blending qual research, data, and team rituals to shape roadmaps, surface risks, and drive meaningful iteration. I collaborate across the business to align design efforts with strategic goals, from streamlining internal tooling to improving customer experience and reducing cost to serve. Whether it's introducing UX metrics, scaling AI-enhanced ops, or building two-way trust between design and engineering, my focus is always the same: delivering work that matters — to users, and to the business.
Download CV
Patchwork Health
Lead Product Designer
Senior Product Designer
(Present)
(2021 - 2023)
Patchwork Health
Lead Product Designer
Senior Product Designer
(Present)
(2021 - 2023)
News UK
UX Designer
(2020 - 2021)
News UK
UX Designer
(2020 - 2021)
The Student Room
UX Designer
(2019 - 2020)
The Student Room
UX Designer
(2019 - 2020)
Growth By Design
UX/UI Designer
(2017 - 2019)
Growth By Design
UX/UI Designer
(2017 - 2019)
INTO University Studies
Digital Designer
(2015 - 2017)
INTO University Studies
Digital Designer
(2015 - 2017)
Carnegie Global
Digital Designer
(2013 - 2015)
Carnegie Global
Digital Designer
(2013 - 2015)
Designing with Purpose - From Insight to Impact
With over 12 years of experience designing digital products, I’ve worked across the full UX spectrum, from highly specialised roles in large enterprises to leading end-to-end product design in fast-moving startups and scaleups. I flex my approach to fit the environment: embedding deeply in teams, working side-by-side with engineers to ship fast and learn faster when speed is the priority, or crafting robust, scalable design systems and documentation when clarity and scale matter most.
But my impact doesn’t stop at execution. I routinely influence product strategy by rooting design in continuous discovery, blending qual research, data, and team rituals to shape roadmaps, surface risks, and drive meaningful iteration. I collaborate across the business to align design efforts with strategic goals, from streamlining internal tooling to improving customer experience and reducing cost to serve. Whether it's introducing UX metrics, scaling AI-enhanced ops, or building two-way trust between design and engineering, my focus is always the same: delivering work that matters, to users, and to the business.
Download CV
Patchwork Health
Lead Product Designer
Senior Product Designer
(Present)
(2021 - 2023)
Patchwork Health
Lead Product Designer
Senior Product Designer
(Present)
(2021 - 2023)
News UK
UX Designer
(2020 - 2021)
News UK
UX Designer
(2020 - 2021)
The Student Room
UX Designer
(2019 - 2020)
The Student Room
UX Designer
(2019 - 2020)
Growth By Design
UX/UI Designer
(2017 - 2019)
Growth By Design
UX/UI Designer
(2017 - 2019)
INTO University Studies
Digital Designer
(2015 - 2017)
INTO University Studies
Digital Designer
(2015 - 2017)
Carnegie Global
Digital Designer
(2013 - 2015)
Carnegie Global